Refund policy
Defective or Damaged Items
We gladly stand behind the quality of our products. If you receive an item that is defective or damaged, please contact us within 10 days of delivery so we can make it right.
To report an issue, please email scarlettroselittlecollective@outlook.com with:
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Your order number
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A brief description of the issue
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Clear photos of the defect
Requests submitted after the 10-day window may not be eligible for replacement or store credit.
Important Notes
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Items must be unworn, unwashed, and in original condition.
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Normal wear and tear, improper care, or sizing concerns are not considered defects.
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Pattern placement may vary and is not considered a defect due to the custom nature of boutique prints.
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Color variations between screens and products may occur and are not considered defects.
Exchanges
At this time, we do not offer size exchanges due to limited boutique quantities. We recommend reviewing the size charts carefully before purchasing.
Order Cancellations
Because orders are processed quickly, we are unable to guarantee cancellations or changes once an order has been placed.
Questions
If you have any questions, we are always happy to help. Please reach out to us at scarlettroselittlecollective@outlook.com.
Thank you for supporting Scarlett Rose Little Collective — we are so grateful you're here! 💗